We collaborate with ambitious brands and people.

Work With Us

Responsible for working closely with the SI lead and community manager to prepare campaign insights and dashboards to optimize performance in real time.

  1. Mines insights, opportunities, and risks across the global TCCC network.
  2. Layers human insights to Social data in shareable outputs to measure performance of
  3. charters, content and communities.
  4. Social Intelligence Analysts are responsible for digital/social listening within the larger campaign strategy to final execution
  5. processes, campaign tracking, trends, brand/campaign insights purposes.
  6. Responsible for providing actionable insights in a concise manner to make comparison easier.

Specific deliverables

i. Brand & Campaign Research
ii. Real-Time Intelligence
iii. Trend Research and Analysis 
iv. Crisis Management and Tracking

Crisis Monitoring:

i. Data aggregation, analysis and reporting of campaign performance on social for local stakeholders
ii. Ad-hoc reports for Key Accounts Reporting inclusive of:
1. Crisis monitoring and reporting
2. Brand PR campaign events reporting
3. Influencer reporting
4. Trends/issues monitoring
5. Regular monitoring and reporting alongside media coverage monitoring

Supporting the community leads through cluster based media and social relationships.

Showcasing the change in community mgmt. in the day-to-day work. 

  • Community Managers will manage social media channels across brands and platforms through community moderation and engagement with proactive and responsive content and conversation that aligns with each respective brand voice and tone.
  • Will participate in briefs, creative ideation, and brainstorming sessions for up to two sparks per brand, by providing innovative community-first concepts based on community and/or influencer insights where applicable.
  • For campaign work, CM will participate in strategic briefs and provide community builds + engagement tactics once the final creative concept is approved and work goes to post-level. Respond to consumer interactions (comments, direct messages, tags) during business hours daily via TCCC’s preferred platform Sprinklr across brands and platforms (as specified by each market in this SOW) within 24 hours.
  • Create campaign relevant captions for the Social contents (IG, Youtube etc.) and proactive communication with brand TOV relevancy. Tailored 1to1 response with the consumers.
  • Manage the publishing of organic content on the local social channels, ensuring alignment with the OU/global brand social strategy while taking into account local trends, platforms, and user behaviors.
  • Draft social media captions, respond to comments and DMs, and proactively engage with relevant opportunities in their market, including content thinking out-of-box from the outside of the brand campaigns

You’re the bridge between clients and our creative teams, and multitasking with clear communication is your thing.

You Must:

  • Build great client relationships.
  • Manage campaigns from brief to delivery.
  • Work with creative and digital teams to get things done.
  • Juggle multiple projects (and deadlines) like a pro.

From short animations to full campaign visuals, you’ll work with designers and copywriters to create content that ‘literally’ moves people!

You Must:

  • Create 2D/3D animations for campaigns and social posts.
  • Work with designers and copywriters to bring concepts to life.
  • Use tools like After Effects or Blender (or your favourite).
  • Deliver high-quality work on time.

Make designs so good, people forget they were scrolling.

You Must:

  • Create designs for social media, campaigns, and brand work.
  • Work in Adobe Creative Suite (Photoshop, Illustrator, etc.).
  • Team up with creatives to make ideas look great.
  • Pay attention to detail (because the small things matter).